The only GSM card for Asterisk manufactured in India

The only GSM card for Asterisk manufactured in India.4 Channel GSM interface Single external antenna for all 4 SIM cards.Hot swappable SIM cards.

*astTECS FMC Gateway - Fixed Mobile Convergence

*astTECS FMC Gateway - Fixed Mobile ConvergenceFixed Mobile Convergence (FMC) solution from *astTECS help provide a seamless workplace for your enterprise's increasingly mobile workforce.

IP PBX Software Phone System for your Business IP PBX

IP PBX Software - Phone System for your Business VoIP IP PBX, Hosted IP PBX Solutions from *astTECS Bengaluru/Bangalore India.This package consists of features that can be adapted to suit all requirements, from small to large enterprises.

Call Center Dialers - Predictive Dialers, Auto Dialers

Call Center Dialers - Predictive Dialers, Auto Dialers, Hosted Call Center Dialer Solutions from *astTECS Bangalore India

Voice Logger Bangalore India Call Recording Solutions

Voice Logger Telephone Recorder India, Call Recording, Voice Logging Software,Call Monitoring Solutions by *astTECS Bengaluru/Bangalore India. *astTECS offers Voice Logger Telephone Recorder, Call Recording, Voice Logging Software,Call Monitoring Solutions,voice logger software solutions.

Monday, 15 October 2018

Make Your Own PBX with Asterisk A Collage of Multiple Hardware Equipment

Collage of Multiple Hardware equipment with Asterisk
Asterisk is a software switching platform, capable of running on standardised PC hardware with accessories to connect to various telecom networks. In this second article in the series, the author describes various kinds of hardware and accessories that are needed to connect to different kinds of networks.
To understand and use the full power of Asterisk, we need to have a good understanding of the possible hardware accessories involved. The objective of this article is to introduce you to different kinds of hardware in the Asterisk world. Nowadays, any standard desktop or server comes with IP connectivity. So, if we are connecting IP phones to each other through the PBX, we need not use any additional hardware. However, we also need to connect to landlines, mobile phones, etc. For this, there is hardware to connect to a PSTN network or a GSM network. Let us examine these devices, individually.

VoIP phones are directly connected to the server over a LAN. The dominating protocol standard is SIP (Session Initiation Protocol). Some phones support IAX, a proprietary Asterisk protocol, which uses less bandwidth and has better jitter buffer control to improve the audio quality. When starting, the phones boot themselves and register with the configured server and from then on, they can receive or make calls. The phones are also capable of registering with multiple servers, so that in redundancy scenarios, they can switch over to the redundancy server with ease.
Headsets turn PCs into VoIP phones

Free software like X-lite/Eyebeam or open source software like Blink can be downloaded and installed on a desktop. The GUI resembles a dial pad, and with the help of a headset with a microphone, the desktop can be turned into a phone. You may also use the microphone and speaker of the desktop or laptop. After starting the software, it registers itself with the Asterisk PBX and starts receiving as well as making calls.
Smartphones as VoIP phones
VoIP clients, available on smartphones, can connect to the PBX server over Wi-Fi and function like any other phone. One open source VoIP smartphone is the CSipClient, which can be downloaded freely from the Google Android Play Store. This client opens up innumerable application possibilities, as follows.

Phoneless desktop: Users need not clutter their desks with standard phones. Their mobile phones can serve as an extension to the PBX. Outside the office, these can be normal GSM phones; inside the office, they turn into dual phones, which can also act as extensions.
Roaming extension:Doctors roaming around hospitals, work-site supervisors, hotel staff, hotel room guests, etc, are rarely found at their desktops or in their rooms. With Wi-Fi technology, they are always logged into the IP PBX and are, therefore, reachable.
Cost savings: The user is always logged into the PBX and therefore can route all the calls through the PBX, which could be cheaper, especially when the volume of calls is high.
FX or foreign exchange
FXO or FXS are used to denote various connections in analogue technology (or POTS – Plain Old Telephone System), which is the most common SOHO (Small Office Home Office) technology prevalent in India today. FX stands for Foreign eXchange. FXO (Foreign eXchange Office) is the line which connects to the local telecom switch and FXS (Foreign eXchange Subscriber) connects to the phones or other end user devices like fax machines.
VoIP FXS gateway or FXS card
Analogue telephones are the cheapest user equipment available, with prices starting as low as ` 300 compared to a VoIP telephone starting at ` 3000. An FXS gateway/card connects an analogue phone to the Asterisk server. Most of the interface hardware comes in two forms, i.e., PCI/PCIe cards, which can be inserted into the server or external standalone gateways connected to the server over IP. These devices can have multiple ports—the common ones are FXS cards with up to 16 ports or gateways with up to 48 ports. For a larger number of ports, it is advisable to use multiple gateways.
Analogue trunks are the most common trunk connection available for PBX equipment to connect to the outside world. With the help of a VoIP FXO gateway or card, one can connect the Asterisk equipment to the PSTN world. Their dimensions or capabilities are given as 1-, 2-, 4-, 16-port, etc
VoIP PRI gateway or card
ISDN (Integrated Services Digital Network), which is purely a digital network, is the next generation of telecommunication networks, a step up from analogue networks. PRI (Primary Rate Interface) and BRI (Basic Rate Interface) are the two common connection types available. PRI is a 4-wire interface to the customer, and can carry 30 B channels (voice channels) and one D channel (control channel) in an E1 configuration, the most common in the Indian scenario. There is also a T1 configuration with 24 B channels and one D channel, which is more prevalent in the US. The BRI with two B-channels and one D-channel is meant for SOHO use. In India, generally only PRIs are used in the corporate scenario, and BRI is non-existent, for all practical purposes.
The PRI card can be inserted into the server PCI or PCIe slot, and can be configured as NT (Network Terminator or trunk side equipment) or TE (Terminal Equipment or subscriber side equipment). A PRI connection can have one pilot number and multiple subscriber numbers or DIDs (Direct Inward Dialling), typically 100.
VoIP GSM gateway or card

The mobile network, specially the GSM mobile network, is the most popular and widespread network nowadays. The GSM gateway or card makes it possible to connect Asterisk directly to this network. This equipment resembles a mobile phone, where a SIM card can be inserted, and comes in 1, 2 or 4 ports. The GSM network can also be used as a backup for the POTS or ISDN lines.
For large density connectivity, VoIP GSM gateways are suitable, which come in 8, 16 and 32 ports.
Echo cancellation hardware

An echo is the phenomenon by which sound is repeated, which in turn affects the clarity of the sound. Asterisk has built-in software routines to combat this problem. In cases where the software routines are not effective, DSP-based hardware is available for analogue as well as PRI hardware. Most of them are ‘piggy back’ modules, which have to be plugged on to the existing boards.

Conversations can be logged within Asterisk without any additional device. A command in dialplan is enough to activate the voice logging feature in Asterisk for calls passing through the Asterisk equipment.
Asterisk can also operate as a voice logger system for other systems in an active or passive mode. In both cases, the line to be tapped has to loop through the voice logger system. In the case of active voice loggers, interface cards with double ports of the interfaces to be tapped are required, i.e., to tap one PRI, we need a 2-port PRI card. The line to be tapped is connected to the voice logger system and the destination system also. When a call comes, the connection is established to the voice logger system, and then again a back-to-back connection is generated to the destination system. The calls are recorded in a similar manner in an Asterisk system using dialplan.
In case of passive voice loggers, a passive interface card with double the number of interfaces to be tapped is connected. The main difference is that there is no connection established to the voice logger system. The voice logger system passively taps the required information and stores it.
Redundancy hardware

Redundancy hardware can be created easily by having a mirror copy of the existing server. In case of a crisis, when the primary server crashes, the situation is detected by noticing missing live messages between the systems; and then redundancy hardware can take over the operations. The IP phones and other IP-based equipment can be easily switched over to the new server. A complicated case would involve switching over the physical layers of interfaces like FXO and FXS, which are directly connected to the server, for which physical switchover hardware is available.
Physical layer switch over hardware

Manufacturers provide physical hardware where, for example, the FXO line is connected. The output is duplicated and connected to the primary and secondary servers. The control signals to the device can come from the primary and secondary servers through the USB port or the IP port. As soon as a critical situation is discovered, the relays are activated and the physical connection is changed to the secondary server.
Paging systems

Paging systems could be overhead announcement speakers, which switch on, when dialled, or a group of phones which automatically switch on the speaker when dialled from a particular extension. Newer paging systems also allow two-way communication, by allowing the receiver also to pass back messages.
SIP-based paging systems are available, which will accept the call as soon as the call comes, amplify the voice and output it through speakers. Asterisk supports creating multiple groups of paging devices and also incorporates the two-way messaging option.
Answering the front doorbell

A visitor might ring the house bell, and one can pick up an internal phone to communicate with him or her. There are a few SIP door phones available. Else, it is possible to connect an analogue phone with an FXO card to Asterisk.
We have now explored quite a lot of Asterisk hardware, which enhances its capabilities in the IP world by interfacing with other telecom networks, and carrying out multiple tasks. The power of applications on a simple switching platform is sometimes magical.

Thursday, 31 October 2013

Interview of Mr Levis WIlson, COO, *astTECS with IT Voice correspondent

We plan to offer specific solutions based on verticals including Govt. institutions- Mr. Levis Wilson, COO, *astTECS
Vikas Gupta- What is your present focus of operations in India?
Mr. Levis Wilson, COO, *astTECS
Mr. Levis Wilson, COO, *astTECS
Mr. Levis Wilson- We are focusing on targeting the contact Centre, IP telephony, Enterprise communications and Video conferencing market of SMEs.  We are investing in R&D and working on a series of marketing initiatives to educate our partners and end-user about the advantages of Asterisk based Open Source communication solutions.
The portfolio we are currently focusing on includes:
1. *astTECS IP PBX with video conferencing:
2. *astTECS Call Centre Dialer:
3. *astTECS Mini IP PBX:
4. *astTECS GSM gateway:
5. *astTECS Voice Logger:
6. *astTECS IVR Solution:
7. *astTECS Video conference system
Vikas Gupta- How are you aligning your channel roadmap to target new customer segment?
Mr. Levis Wilson- *astTECS is one of the few vendors in the market that offers custo¬mers end-to-end converged solutions on an Open Source platform in the enterprise and SMB space.  Our partners are aggressive with strong reach and they are customer focused. They fit well in our target verticals that we are keen to address; this way our engagement is successful and we have been gaining market share consistently.
Vikas Gupta- What is your channel policy in India? What kind of channel expansion are you looking for in the near future?
Mr. Levis Wilson- We would like to see that our channel partners are more specialized and aggressive with a clear focus on IP Telephony, Open source enterprise communication and equipped with enhanced collaborative tools to address customers requirement. We offer them all the necessary tools and training to deliver a unique and engaging customer experience. We will be expanding to newer locations shortly.
Vikas Gupta- How is the Indian market responding to your products and offerings specially the B and C Class cities?
Mr. Levis Wilson- We have been receiving overwhelming response from our customers and partners. Apart from Metros & Teir II towns, we increasingly see the SME market demanding more high-performance technologies that are easy of use offering greater functionality and quick ROI. There is a growing adoption of Open source based communications infrastructure, mainly the IP PBX, Contact centre solutions and Video conferencing among newer verticals and SMB organizations.
Vikas Gupta- What is your growth strategy here? What are the engines of growth for astTECS in India?
Mr. Levis Wilson- We plan to offer specific solutions based on verticals including Govt. institutions. We have identified the key verticals and our innovations team is constantly working on building solutions around these industries and verticals. Our solutions offering will enable more innovations and deliver exciting & newer possibilities to our customers in the coming days. Our domain expertise in Open Source communications solution makes us an ideal partner.
We offer regular training sessions and comprehensive education programme for channel partners that cover the complete product portfolio to enhance their learning curve about Asterisk Technology and maximize growth.  Through *astTECS academy, we offer comprehensive training programme on Asterisk solution to Asterisk user, customers and organizations in India and many countries across the globe.
Vikas Gupta- How will you compete with well-entrenched rivals like Matrix?
Mr. Levis Wilson- Our domain expertise in Open Source communications solution makes us an ideal partner. Asterisk based Open Source communication is a powerful platform for organizations to improve their business processes, increase productivity, and offer enhanced customer engagement without proprietary complexity. Our strong portfolio of IP PBX, Contact centre and Video Conferencing solution offers host of solutions to enterprises of all sizes at very attractive price points. Our in house 24/7 global support, well equipped technical team & partners and presence across multiple locations positioned us well in the industry.
Vikas Gupta- What kind of strategy have you planned to position astTECS product successfully in the market?
Mr. Levis Wilson- *astTECS solutions allow enterprises to leverage Asterisk to meet the demands and challenges by removing complexity, reducing time to deploy and establish a strategy aligned with business priorities. Open Source based Enterprise communications solution offers integrated access to people and information resulting in quick turnaround time and fast decision making. It is imperative that enterprises and SMBs embrace this technology to control cost and expenses.
We have created a strong ecosystem with robust product line, and partners across geographies. We will be further strengthening our presence by continuously engaging with enterprises and offer them compelling communications experiences.
Vikas Gupta- What is the prime focus of astTECS today? What are some of the top priorities for the Company?
Mr. Levis Wilson- The open source platform is maturing and with a defined and strategic approach we can offer a superior telecom solution that had been so far the domain of vendors offering proprietary technology. As we see, networks today are increasingly being used to support multiple applications and multi channel communications platforms. Our focus is to see that we offer enterprises greater flexibility integration and scalability that can deliver new service models and higher return on investments.
Vikas Gupta- What are the Growth Drivers?      
Mr. Levis Wilson- From the Industry perspective the key growth drivers are Network, Mobility & cloud and we address this and our customer’s unique needs with our Open source based communications solution. The Small and Medium Enterprises in emerging markets offer tremendous opportunities and our technology can play an important role in increasing their business and operational efficiency without any hassle of legacy systems.
Vikas Gupta- How do you plan to promote your products in the India Market?
Mr. Levis Wilson- We reach customers and showcase our wide range of Products / solutions through multiple channels that includes; Road shows, Seminars, Regular training and various enterprise connect programmes.
Vikas Gupta- Are there any plans by the astTECS to get in to expansion mode by entering in to any tie up or partnership?
Mr. Levis Wilson- We are expanding operations within the country and across geographies. We are working towards an expansion plan through FRANCHISE PROGRAM that will bring *astTECS brand & Asterisk Open Source Telephony Solutions closer to the customer. In India we have extended our presence in:  Delhi/NCR, Chennai, Hyderabad, Kolkata, Mumbai, Ahmadabad, Cochin & Coimbatore
We have also strengthened our foot print globally and our product line is available in countries like:  UAE, Qatar, Oman, Saudi Arabia, Egypt, Afghanistan, South Africa, Europe, US, Philippines and Morocco.
Vikas Gupta- How is the company positioned currently and what is your strategic roadmap for the year ahead?
Mr. Levis Wilson- Further strengthening our market reaches and creates an ecosystem of Open Source Asterisk based telephony solutions; we plan to invest in R&D to address specific verticals. We would consolidate and accelerate product development to meet the needs of the enterprises and focus on capturing enormous opportunities that the Asterisk based Open Source telephony offers.  In the coming years our goal is to consistently deliver the most compelling customer experiences through our robust platform based on Open Source application expertise and immediate access to new technology.

Wednesday, 23 October 2013

*ast Vseries Video Conferencing System -Open Source Based

"Video Conferencing has always remained a technology for the upper echelons, due to high price, high-speed infrastructure requirements and need for special equipment  Today, technology advancements, mainly the penetration of Open Source has enabled the arrival of mainstream video conferencing capability with lower costs, improved infrastructure availability and conferencing on normal equipment like laptop, desktop, mobile phone etc;  thereby achieving  mass acceptance and deployment,”

*astTECS Video Conference system is based on Open Source Software  application  with an  advanced  features provides superior audio and video delivery without the cost & complexity of proprietary systems It makes video collaboration always available across any network, application or device while minimizing operational costs. 

Key Advantages:
 ·                   Desktop Sharing
·                  Whiteboard
·                  Presentation Sharing option
·                  Record facility
·                  Start & Stop video option
·                  Public & private chat option
·                  Applicable to any devices – desktop, laptop, Tablet, smart phone
·                  Can use anywhere with LAN or Internet
·                  File  Sharing in real time environment
·                  Mute & Unmute option
·                  Cost effective
·                  Available in Buyout, Hosted & Rental model

Friday, 21 October 2011

*astTECS News, Events and Media Update

*astTECS launches Fixed Mobile Convergence Gateway ( *ast FMC gateway ) in India

*astTECS, a provider of end-to-end unified communications, and enterprise mobility products based on Asterisk open source telephony solution, today, announced the launch of *ast FMC gateway...

India Connect 2011

International Exhibition on Telecommunication & IT
29th July to 1st August 2011
Venue : Palace Grounds, Bangalore
*astTECS participated in the above event.

Medicals 2011

12th to 14th August 2011
Venue : Chennai Trade Center
*astTECS participated in the above event.
Visit this for Event pictures and Media photos

Monday, 10 October 2011

Asterisk based open source call center dialers, appliances,call monitoring,predictive dialer

Asterisk based open source call center dialers, appliances,call monitoring,predictive dialer:
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Wednesday, 5 October 2011

*astTECS Communications Plans to Expand Channel Way - DQWeek

*astTECS Communications Plans to Expand Channel Way - DQWeek

As per DQWeek, Aug 16-22,2010, The DQ Week, Chennai,Revathi Raghavan Begaluru, August 12;Bengaluru-based IP telephony company, AstTECS Communications is looking at ramping their channel base,Their product called 'Asterisk' is aimed at enterprises across all vertical ranging from It/ITeS,BFSI,manufacturing and midsized companies.Devasia Kurian, MD,AstTECS Communications said, "our goal is to leverage open-source and to deliver products to targeted markets.Our product range caters to the small and medium call center operations to enterprise-wide applications.Our PBX offers wireless infrastructure providing flexibility, scalability and huge cost savings."

AstTECS Communications is gearing up for channel expansion and is looking at appointing resellers in all tier-2 and 3 cities.The company is on the lookout for channel partners who are aggressive with a sound technical background,as well as having a strong market presense in the up market cities in the country.
Visit astTECS official website

Now in India !!! World's Most Popular IP PBX - ASTERISK

Now in India!!! World's Most Popular IP PBX - ASTERISK:

Source:DQ Channels